Privacy Policy Introduction

Smartcookiekids respects each individual’s right to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at the Smartcookiekids Web site: http://www.smartcookiekids.com.au

In order to purchase products from Smartcookiekids website and receive our email newsletter and other Smartcookiekids communications, we require your email address and other details.

Part I. Information Collection

Smartcookiekids collects information through our Web site at several points. We collect the following specific and personal information as part of our checkout process:

• First Name
• Last Name *
• Address * (Billing and Shipping)
• Email *
• Phone Number
• Company

Fields with an asterix (*) are mandatory for purchasing. Fields not marked with an asterix are optional and do not have to be completed.

We may collect the following general data that is not personally identifiable information:

• your server’s address;
• your top level domain name;
• the date and time of your visit to the Site;
• The geographical location (city, state) of your Internet Service Provider;
• the pages you accessed and the documents downloaded;
• the duration of your visit to the Site;
• the Site you clicked through to us from; and
• the type of web browser you are using.

We verify the accuracy of this information by analyzing the traffic logs on the web server.

We use cookies during your visit to the Smartcookiekids Australia website, to keep you logged in for functions such as remembering your shopping cart. A cookie is a small text file that a Web server places on a user’s computer hard drive to be a unique identifier of your computer.

Part II. Information Usage

The information we collect may be used to analyse broad demographic information about our members for aggregate use, and to inform potential or actual advertising partners about our Site traffic.

We will also use your email address to contact you with a SmartCookieKids newsletter or promotion in the future if (and only if) you have consented by checking the “receive updates and promotions” option at the checkout, or signed up via our website.

Part III. Information Sharing

Smartcookiekids will not sell, rent, or otherwise disclose your email address or any personal or specific information to any third party without your consent. This means you wont receive Spam from us, or anyone we deal with, at least.

Smartcookiekids outsources certain business functions to other organisations. For this purpose, and only for the purpose of providing services to Smartcookiekids, personal information may, as required, be transferred to or handled by:

• our related companies
• organisations which provide services to us, such as web development, customer contact and marketing agencies contracted by us to contact you on our behalf

Smartcookiekids is dedicated to ensuring its related companies and contractors abide by the terms of this Privacy Policy.

Part IV. Access to Information

Smartcookiekids endeavours to maintain the accuracy of our information. We may at times contact you to confirm that the information we hold is correct. Members may have access their own personal information by contacting us. Members have the right to change or correct their information. Members may also request to have their information deleted from our database by contacting us.

Part V. Problem Resolution

You can contact Smartcookiekids through our Contact Us page. We are committed to resolving disputes within 5 working days.

Part VI. Data Storage and Security

Smartcookiekids is dedicated to keeping personal information secure. This includes physical security, computer and network security, communications process security and personnel security. For details about these measures, please contact us.

We do not store Credit Card information, and all Credit Card information collected by us is transferred securely, with encryption, to our payment gateway.

Part VIII. Changes to this policy

If our policy on information collection or usage changes, will advise you by contacting you via email. We will also indicate this change on our website.